Return and Refund Policy
Rhinestone offers a complimentary 30-day Return & Refund Policy to make our services easy and safe for you. In the event of receiving any damaged item from our side, we’ll ensure free return shipping and refund you in full or resend you the correct product without deducting any restocking fee. Though, that’s highly unlikely to occur as we have an orderly shipping process along with a dedicated team just to ensure that.
However, you can return the item if you’re unsatisfied with it.
- A 20% restocking fee is applied when it is in good condition, along with all the tags (if attached any at the delivery time).
- A 50% restocking fee will be affected for a slightly used product with removed tags (not in resalable condition). In either of the consequences, shipping charges are the consumer’s concern.
When the product is delivered back to us, our team will inspect the items and refund you within 72 hours.
For Return & Refund
Contact us at firstname.lastname@example.org